The Intake

Insights for those starting, managing, and growing independent healthcare practices

Payments & Billing

Navigate the financial elements of your independent practice with ease. Learn to streamline claims, automate billing, manage your revenue cycle, and get paid with our actionable guidance.
calculating impact of reducing denials
calculating impact of reducing denials
Get insurance companies to pay you: Reduce denials

Access quick strategies to address the most common sources of non-payments as an independent practice.

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Latest in Payments & Billing

Medical practice manager smiles while reading about medical coding updates 2025 on computer
Medical practice manager smiles while reading about medical coding updates 2025 on computer
Improve your medical practice’s financial sustainability: Leverage the 2025 ICD-10-CM, CPT, and HCPCS coding updates

Learn about critical medical coding updates for 2025 — including 252 new ICD-10 codes and 270 new CPT codes — to boost your practice’s revenue and compliance.

Medical practice manager reads about revenue cycle management news
Medical practice manager reads about revenue cycle management news
Vital Signs: A wrap-up of revenue cycle management news for December 2023

This December 2023 RCM wrap-up includes compliance updates, preparations for new codes, and fee schedule changes.

Patients look at medical billing documents enabling a good patient payment experience
Patients look at medical billing documents enabling a good patient payment experience
How to streamline the patient payment experience and medical billing process

Get expert insights into medical billing process efficiencies that will help your independent practice or medical billing company be more profitable.

revenue cycle management healthcare
revenue cycle management healthcare
RCM: The ultimate guide to improve practice fiscal health

Improving practice financial health is as simple as improving revenue cycle management.

Independent medical provider reads about outsourced billing services
Independent medical provider reads about outsourced billing services
How to outsource medical billing to master revenue management

Looking to outsource medical billing? Read our complete guide to outsourced billing services to determine if it’s right for your practice.

Get expert tips, guides, and valuable insights for your medical practice
Person reviewing insurance appeal letter
Person reviewing insurance appeal letter
Sample letter for appealing a health insurance claim denial

The often labor-intensive process of reworking a denied claim and compiling additional documentation can deter practices from submitting an appeal.

diversify practice revenue
diversify practice revenue
5 ways to diversify revenue streams in your medical practice

Having diverse revenue streams equals healthy revenue cycle management for your practice. Here are 5 approaches to explore.

Stethoscope and medical billing documents depict RCM
Stethoscope and medical billing documents depict RCM
The new RCM: Going beyond billing and revenue cycle collections

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

Medical practice manager makes financial plans with calculator after reading revenue cycle management news
Medical practice manager makes financial plans with calculator after reading revenue cycle management news
why do patients miss appointments
why do patients miss appointments
How to properly bill patients for missed appointments

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Medical billing company employees work on calculations while learning about revenue cycle management news
Medical billing company employees work on calculations while learning about revenue cycle management news
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Understanding E&M codes and getting the latest updates

With the year winding down, now is a good time for healthcare practices and billing companies (on behalf of their clients) to ensure compliance with billing code changes that took effect October 1, 2023, and prepare for changes that become effective January 1, 2024. Discover what’s new for evaluation and management (E/M) codes and ICD-10-CM diagnosis codes that could affect your medical practice.

pre op CPT codes
pre op CPT codes
Pre-op CPT codes: How to properly code preoperative exams

Mastering pre-op coding is crucial. Here are 5 key practices, from patient clearance to ICD-10-CM codes, to ensure accurate billing and avoid denials.

RVUs for independent practices
RVUs for independent practices
What independent practices need to know about RVUs

Here’s why independent physicians should pay attention to RVUs and how RVU data can help practices to set competitive prices, grow their practice, and more.

someone dealing with underpayment in medical billing
someone dealing with underpayment in medical billing
How to reduce medical billing underpayments

Learn how to improve your practice’s payment tracking and management.

Two billers discuss automation in medical billing
Two billers discuss automation in medical billing
How to create incentive plans that inspire medical billers

Access these 10 tips to craft incentives your billers want — that also align with your budget.

Billing statement and stethoscope with revenue cycle management healthcare news
Billing statement and stethoscope with revenue cycle management healthcare news
Vital Signs: A monthly wrap-up of revenue cycle management healthcare news

A summary of September RCM news as well as regulations that take effect October 1, 2023

Physician who uses electronic claims submission for timely filing
Physician who uses electronic claims submission for timely filing
Tips for getting paid faster with electronic claims submission

Submitting clean claims on time is essential to revenue cycle management. Electronic claims submission can help — and get you paid faster.

calculating impact of reducing denials
calculating impact of reducing denials
Get insurance companies to pay you: Reduce denials

Access quick strategies to address the most common sources of non-payments as an independent practice.

doctor conducting telehealth appointment
doctor conducting telehealth appointment
Reference guide to billing and reimbursements for telehealth

Whether you are new to virtual care, keeping up with changes to requirements, or both, here are must-have references for practices.

woman looking at invoice on computer
woman looking at invoice on computer
Getting paid in 2024: The front office’s importance for patient collections

Maintain a successful patient collections process with these tips for your front office staff.

Calculating RVUs
Calculating RVUs
How to analyze RVUs and TRVUs: Improving reimbursement and profitability

Calculating RVUs and TRVUs is a critical part of running a practice. Dive into how it works.

medical billing denials questions and answers
medical billing denials questions and answers
Your top medical billing denial management questions, answered

Learn how to overcome medical billing denials with this helpful guide