The Intake

Medical Billing

Insights and strategies to launch, run, and scale your billing business

Latest in Medical Billing

add-on medical billing services
add-on medical billing services
How medical billing companies can unlock additional revenue with add-on services 

By taking ownership of additional roles beyond billing, billing companies can take their revenue and their practices’ revenue to the next level.

medical billing onboarding
medical billing onboarding
Onboarding a new practice: A guide for medical billing companies

Speed up the onboarding process for your new practice clients and make a strong first impression with tips from our guide.

Physician who just read about AMA CPT changes for 2025
Physician who just read about AMA CPT changes for 2025
What’s new with the AMA CPT code set for 2025

Explore the American Medical Association’s 2025 CPT code changes — plus essential implementation strategies practices can use to boost revenue and ensure compliance.

how to verify patient insurance
how to verify patient insurance
Verifying patient insurance: A checklist of questions and steps

Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.

adopting a sales mindset as a medical biller
adopting a sales mindset as a medical biller
The importance of adopting a sales mindset as a medical biller

By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.

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verify insurance to eliminate rejections
verify insurance to eliminate rejections
Eliminate claim rejections and realize more revenue: A step-by-step guide

A simple protocol that helps practice office staff collect and verify insurance information accurately every time.

Graphic for The Intake for Billing Companies
Graphic for The Intake for Billing Companies
Introducing The Intake for Billing Companies: A new resource for medical billing professionals

The Intake for Billing Companies is designed to help medical billing professionals streamline operations, boost client satisfaction, and access top industry insights.

Medical practice staff member talks with patients while using tips to get patients to pay faster
Medical practice staff member talks with patients while using tips to get patients to pay faster
How independent practices can get patients to pay faster

Here are tips that independent practices and medical billing companies can use to make it easy for patients to review and pay what they owe.

Medical billing company owner shows medical practice owner how to speed up medical insurance payments
Medical billing company owner shows medical practice owner how to speed up medical insurance payments
10 tips medical billing companies can give to speed up insurance payments

Learn how to help your medical practice clients slash payment delays and denials with these 10 proven insurance verification strategies.

How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company

Margins are tight in the medical billing industry, but you can keep costs low with these actionable strategies.

Image depicting RPA vs. AI for medical billing
Image depicting RPA vs. AI for medical billing
RPA vs. AI for medical billing: What does the future hold?

Will artificial intelligence replace robotic process automation (RPA)? Here’s what medical practices and RCM staff need to know to stay profitable.

better medical billing
better medical billing
2024 getting paid strategies for independent practices and billing companies

The key to preventing billing errors and claim denials is preparation.

What medical billing companies need to know about the Change Healthcare cyberattack
What medical billing companies need to know about the Change Healthcare cyberattack
What do medical billing companies need to know about the Change Healthcare cyberattack?

The Change Healthcare cyberattack has disrupted medical billing processes for many. As a billing company, here’s how you can coordinate with payers and clients to mitigate the impact on transactions and revenue.

Medical professional helps patient with patient billing statements
Medical professional helps patient with patient billing statements
Patient billing statement best practices to improve medical billing

Apply these strategies to boost patient satisfaction and improve financial outcomes for your practice.

Medical practice staff look at computer working on verifying medical insurance eligibility
Medical practice staff look at computer working on verifying medical insurance eligibility
5 tips to achieve 100% patient insurance eligibility verification

These strategies will help you improve your process for verifying medical insurance eligibility and achieve 100% eligibility verification.

Best ways to collect patient payments
Best ways to collect patient payments
A step-by-step guide to collecting patient payments

Here’s how healthcare practices can be set up for success when it comes to collecting patient payments.

value based reimbursement
value based reimbursement
Value-based reimbursement: A model that benefits patients, practices, and payers

Something’s happening in healthcare reimbursements. The change? A shift from traditional fee-for-service models to more nuanced value-based reimbursement models. 

Image depicting the question of what is RADV
Image depicting the question of what is RADV
Understanding risk adjustment: The definitive RADV rulebook for healthcare

Here’s what you need to know about risk adjustment data validation (RADV), the RADV final rule, and how they will affect your practice.

modifier 33
modifier 33
Coding rules for modifier 33 and modifier PT

Modifier 33 and modifier PT impact medical claims processing. Here’s the difference.

Patients look at medical billing documents enabling a good patient payment experience
Patients look at medical billing documents enabling a good patient payment experience
How to streamline the patient payment experience and medical billing process

Get expert insights into medical billing process efficiencies that will help your independent practice or medical billing company be more profitable.

Person reviewing insurance appeal letter
Person reviewing insurance appeal letter
Sample letter for appealing a health insurance claim denial

The often labor-intensive process of reworking a denied claim and compiling additional documentation can deter practices from submitting an appeal.

Medical billing company manager reads about marketing your billing company to mental health practices
Medical billing company manager reads about marketing your billing company to mental health practices
6 tips for marketing your billing company to mental health practices

Due to increased demand, many mental health practices may be open to having a billing company assist them. Here are tips to market to them.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Medical billing manager learns about m codes icd 10 for 2023 and 2024
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Understanding E&M codes and getting the latest updates

With the year winding down, now is a good time for healthcare practices and billing companies (on behalf of their clients) to ensure compliance with billing code changes that took effect October 1, 2023, and prepare for changes that become effective January 1, 2024. Discover what’s new for evaluation and management (E/M) codes and ICD-10-CM diagnosis codes that could affect your medical practice.

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