The Intake

Insights for those starting, managing, and growing independent healthcare practices

Terri Joy

Terri Joy, BSHCA, MBA, CPC-1, is an expert with over 25 years of experience in physician coding, billing compliance, and revenue cycle management (RCM). She is currently a consultant providing a variety of physician coding, compliance, and RCM services. Terri Joy is also a technical editor at AAPC. Over her career, she has worked with 4 major university faculty practices and is the author of E&M Coding Clear and Simple (F.A. David, 2013).

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  • Masters of Business Administration, healthcare administration

  • Bachelor's degree, health/health care administration/management

  • Approved ICD-10-CM trainer

  • Certified general surgery coder (CGSC)

  • Certified outpatient hospital coder (COC)

  • Certified professional coding instructor (CPC-I)

  • Certified professional coder (CPC)

Latest in Terri Joy

medical billing challenges 2025
medical billing challenges 2025
2025’s medical billing pain points: Insights and solutions for billers

Medical billing in 2025 is bringing rising denials, staffing shortages, and tech investment hurdles. Discover the strategies billing professionals need to stay ahead and protect their revenue.

Medical billers exchange a high-five while engaging in networking for medical billing companies
Medical billers exchange a high-five while engaging in networking for medical billing companies
Networking tips for medical billing companies

Discover proven networking strategies to grow your medical billing company’s client base, build industry connections, and generate valuable referrals.

Graphic depicting ICD-10 code changes for 2025
Graphic depicting ICD-10 code changes for 2025
CMS announces 2025 ICD-10-CM code changes: What medical practices need to know

Ensure your independent practice is prepared for accurate billing by making note of these ICD-10 code changes for 2025.

ICD-10 codes explained
ICD-10 codes explained
The complete guide to medical coding systems: All about ICD-10 and other codes you should know

When a simple coding error could cost you thousands of dollars or a returning patient, there’s a lot on the line.

value based reimbursement
value based reimbursement
Value-based reimbursement: A model that benefits patients, practices, and payers

Something’s happening in healthcare reimbursements. The change? A shift from traditional fee-for-service models to more nuanced value-based reimbursement models. 

Get expert tips, guides, and valuable insights for your medical practice
modifier 33
modifier 33
Coding rules for modifier 33 and modifier PT

Modifier 33 and modifier PT impact medical claims processing. Here’s the difference.

Medical practice manager smiles while reading about medical coding updates 2025 on computer
Medical practice manager smiles while reading about medical coding updates 2025 on computer
Improve your medical practice’s financial sustainability: Leverage the 2025 ICD-10-CM, CPT, and HCPCS coding updates

Learn about critical medical coding updates for 2025 — including 252 new ICD-10 codes and 270 new CPT codes — to boost your practice’s revenue and compliance.

Billing company owner reads about the medical billing industry outlook
Billing company owner reads about the medical billing industry outlook
What is the medical billing industry outlook?

The medical billing industry outlook is positive for 2025 and beyond, despite regulatory and late payment challenges. Here is how billers can combat those threats.

Get expert tips, guides, and valuable insights for your medical practice

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