The Intake

Insights for those starting, managing, and growing independent healthcare practices

Payments & Billing

Navigate the financial elements of your independent practice with ease. Learn to streamline claims, automate billing, manage your revenue cycle, and get paid with our actionable guidance.

Latest in Payments & Billing

Medical billing and coding manager works on computer on E/M code 99214
Medical billing and coding manager works on computer on E/M code 99214
E/M code 99214 tops HHS’ list of Medicare improper payments

Learn why CPT 99214 led Medicare improper payments in 2023 — and discover 5 essential steps to ensure compliant documentation and proper reimbursement.

Physician smiles after reading billing and payment tips for independent practices
Physician smiles after reading billing and payment tips for independent practices
How to get paid in 2025: Strategies for overcoming healthcare industry challenges

Check in with your processes and people to prevent billing errors and claim denials

new mental health practice insurances graphic
new mental health practice insurances graphic
How to choose insurance panels for your new mental health practice

Which insurance panels you choose as a solo practitioner have an significant impact on your success.

RCM news December 2024
RCM news December 2024
Vital Signs: A December 2024 wrap-up of revenue cycle management healthcare news

Get December 2024 revenue cycle management news, from CMS updates to the most-billed code of the year.

Billing company manager speaks with physician client
Billing company manager speaks with physician client
How medical billing companies can effectively communicate with their practice clients

Achieving clear and consistent communication with your practices can eliminate friction, enhance efficiency, and strengthen your client relationships.

Get expert tips, guides, and valuable insights for your medical practice
Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
How practices can get paid in the new era of credit reporting

With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.

medical billing company revenue growth
medical billing company revenue growth
Top 10 revenue-boosting strategies for medical billing companies

By studying high-performing medical billers, we’ve identified 10 key strategies for accelerating revenue growth.

claim rejections checklist for billers
claim rejections checklist for billers
Claim rejections checklist for medical billing companies

Medical billers can use this checklist to identify and correct common errors prior to submitting claims.

Doctor smiles at camera after reading about CY 2025 Medicare Physician Fee Schedule Final Rule
Doctor smiles at camera after reading about CY 2025 Medicare Physician Fee Schedule Final Rule
7 changes in the 2025 Medicare Physician Fee Schedule Final Rule that benefit practices

Here are 7 Medicare reimbursement opportunities in 2025 that can boost practices’ revenue and patient care quality.

revenue cycle management news
revenue cycle management news
Vital Signs: A November 2024 wrap-up of revenue cycle management healthcare news

Get November 2024 revenue cycle management news, from Medicare payment updates and staffing challenges to prior authorization changes.

Medical billing company and startup practice professionals discuss billing services
Medical billing company and startup practice professionals discuss billing services
Why it pays to invest in start-up practices as a medical billing company

Discover why billing companies are tapping into start-up practices as a growth strategy — and learn how to turn common concerns into revenue opportunities.

3 colleagues look at computer and celebrate as they get new medical billing business
3 colleagues look at computer and celebrate as they get new medical billing business
Best practices to win new medical billing business

Use these strategies to help your billing company attract and win new clients, strengthen referral networks, and scale sustainably.

add-on medical billing services
add-on medical billing services
How medical billing companies can unlock additional revenue with add-on services 

By taking ownership of additional roles beyond billing, billing companies can take their revenue and their practices’ revenue to the next level.

medical billing onboarding
medical billing onboarding
Onboarding a new practice: A guide for medical billing companies

Speed up the onboarding process for your new practice clients and make a strong first impression with tips from our guide.

Physician who just read about AMA CPT changes for 2025
Physician who just read about AMA CPT changes for 2025
What’s new with the AMA CPT code set for 2025

Explore the American Medical Association’s 2025 CPT code changes — plus essential implementation strategies practices can use to boost revenue and ensure compliance.

how to verify patient insurance
how to verify patient insurance
Verifying patient insurance: A checklist of questions and steps

Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.

adopting a sales mindset as a medical biller
adopting a sales mindset as a medical biller
The importance of adopting a sales mindset as a medical biller

By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.

verify insurance to eliminate rejections
verify insurance to eliminate rejections
Eliminate claim rejections and realize more revenue: A step-by-step guide

A simple protocol that helps practice office staff collect and verify insurance information accurately every time.

Medical practice staff member talks with patients while using tips to get patients to pay faster
Medical practice staff member talks with patients while using tips to get patients to pay faster
How independent practices can get patients to pay faster

Here are tips that independent practices and medical billing companies can use to make it easy for patients to review and pay what they owe.

Medical billing company owner shows medical practice owner how to speed up medical insurance payments
Medical billing company owner shows medical practice owner how to speed up medical insurance payments
10 tips medical billing companies can give to speed up insurance payments

Learn how to help your medical practice clients slash payment delays and denials with these 10 proven insurance verification strategies.

How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company

Margins are tight in the medical billing industry, but you can keep costs low with these actionable strategies.

revenue cycle management healthcare news for October 2024
revenue cycle management healthcare news for October 2024
Vital Signs: An October 2024 wrap-up of revenue cycle management healthcare news

Navigate October’s essential revenue cycle updates — including telehealth provisions, EFT fees, and a closer look at the gender pay gap — so your practice stays on top of industry shifts.

ICD-10 codes for Halloween
ICD-10 codes for Halloween
25 spooky ICD-10 codes to watch out for this Halloween

Using the correct code for Halloween-related injuries is essential for a smooth reimbursement process.

Vital Signs September 2024
Vital Signs September 2024
Vital Signs: A September 2024 wrap-up of revenue cycle management healthcare news

Stay ahead in revenue cycle management with the latest updates, challenges, and insights that can boost your practice’s financial health and efficiency.

vital signs august 2024
vital signs august 2024
Vital Signs: An August 2024 wrap-up of revenue cycle management healthcare news

Don’t miss our August 2024 RCM roundup, covering key updates on Medicare procedures, prior authorizations, the No Surprises Act, and more.

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