The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Man learns about seo for healthcare.
Man learns about seo for healthcare.
Healthcare SEO trends for 2024: Use them to stay competitive

Marketing experts share the top SEO trends and tools in the healthcare digital landscape.

Mother and daughter waiting in doctor's office waiting room
Mother and daughter waiting in doctor's office waiting room
5 ideas to make waiting more pleasant at your healthcare practice

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

Photo of physician and patient representing private equity medical practice
Photo of physician and patient representing private equity medical practice
Private equity firms and their impact on private practices: A deep dive

Equity firms are buying out private medical providers at record rates. We surveyed over 610 people and 360 practitioners about the impact on healthcare.

happy doctor looking at revenue cycle management kpis
happy doctor looking at revenue cycle management kpis
Key performance indicators for the revenue cycle

Master the complexities of medical billing. Learn how to evaluate medical billing specialist performance and optimize your revenue cycle through key performance indicators (KPIs)

image of patient pointing to tablet screen next to doctor
image of patient pointing to tablet screen next to doctor
9 ways to raise patient satisfaction to the optimal level

See what behaviors cause poor patient satisfaction and how you can change for the better.

Get expert tips, guides, and valuable insights for your medical practice
Woman on phone engaging in social media self diagnosis
Woman on phone engaging in social media self diagnosis
Is self-diagnosis on social media helping or hurting people’s health?

Americans see pros and cons of social media diagnosis. We surveyed 1,000 people to learn more about this trend and its impact on individuals.

woman using technology for mental health practice
woman using technology for mental health practice
Is your mental health practice ready for a new era?

Technology can help reduce administrative burdens and provide a more patient-centric experience — allowing mental health practices to deliver more quality care.

AI predicts the future of healthcare
AI predicts the future of healthcare
AI vs. human predictions: Envisioning the future of healthcare

Exclusive survey: What does the future hold for AI and healthcare?

Healthcare professional reads about licenses to start your own medical business
Healthcare professional reads about licenses to start your own medical business
Top 3 benefits of collecting payments at the time of service

Time-of-service payments can lead to more predictable revenue. A boon for independent practices.

Physician smiling and speaking with patient about patient satisfaction scores
Physician smiling and speaking with patient about patient satisfaction scores
4 ways to improve patient satisfaction scores with digital experiences

Find out how providing up-to-date digital experiences can make a positive impact on patient satisfaction scores.

Image of self-employed physician looking at paperwork
Image of self-employed physician looking at paperwork
Key mindset shifts to becoming a self-employed physician

Consider these mindset shifts when making the transition to becoming self-employed.

physician smiling and speaking to practice staff member
physician smiling and speaking to practice staff member
The ultimate how-to guide to optimize margins and increase revenue at your medical practice

Learn how to optimize your practice’s operations — which can help you improve your financial performance, provide exceptional patient experiences, and make your business more profitable.

Graphic depicting strategies to hire medical staff
Graphic depicting strategies to hire medical staff
Who are the first 5 people I need to hire at my new medical practice?

Finding the right team is a key part of building and sustaining any business, especially an independent practice. Here’s who to hire first — and how to identify qualified candidates.

starting a medical billing business how to get clients
starting a medical billing business how to get clients
How to start a medical billing company: Key steps and strategies

Make the most of market demand and set up your own medical billing business. Learn how to start a medical billing company, get the right tools, and make sure you’re properly equipped to expand your client base.

doctor researching Medicare for independent practices
doctor researching Medicare for independent practices
Pros and cons of Medicare for independent practices

Is it worth participating in Medicare as an independent practice? Here’s a look at what you need to know before making your decision.

calculating-rvus
calculating-rvus
How to analyze RVUs and TRVUs: Improving reimbursement and profitability

Calculating RVUs and TRVUs is a critical part of running a practice. Dive into how it works.

urgent care lessons
urgent care lessons
What private healthcare practices can learn from urgent care centers

Grow an independent practice and perfect patient retention by following the example of urgent care centers.

online scheduling
online scheduling
Patient scheduling opportunities your medical practice is missing

Maximize your online bookings by taking advantage of these online patient scheduling options.

front desk burnout
front desk burnout
Preventing front desk staff burnout at your independent medical practice

Mitigate the negative effects of staff burnout by watching out for glaring signs and addressing them before it’s too late.

owning a small healthcare practice graphic
owning a small healthcare practice graphic
Challenges of owning a small healthcare practice

Here are 5 challenges for independent practices and how to deal with them

Why doctors should never stop accepting new patients
Why doctors should never stop accepting new patients
Why doctors should never stop accepting new patients

Learn why it’s not advisable for doctors to close their doors to new patients, even if they’re fully booked.

Effective strategies for requesting doctor reviews by patients

No need to feel awkward asking for reviews from patients. Here are some tips to help facilitate the conversation.

doctor meeting patient from referral
doctor meeting patient from referral
When and how to refer patients to a fellow physician

Referring a patient to another physician can be beneficial to you and also provide better care. Here are some tips.

doctor reading about physician burnout
doctor reading about physician burnout
Physician burnout: Consequences, causes, and solutions

Burnout is a major reason doctors leave the profession, close their practice and delivery poor patient care. Find out the main causes and how to address each.

starting a medical practice
starting a medical practice
How to start a new medical practice: The definitive guide

If you’re considering opening a practice and want step-by-step instructions to guide you through the process, you’ve found the right resource.

Get expert tips, guides, and valuable insights for your healthcare practice