Patient Care
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Latest in Patient Care
20+ stats on how independent healthcare providers spend time with patients
Our recent survey sheds light on how independent healthcare providers manage their time with patients.
Why high-quality care is the bedrock of patient retention
Quality of care covers many areas — from the care you provide, to communications, to appointment availability.
2024 patient perspectives: What practices need to know to enhance patient satisfaction and loyalty
Know what your patients expect in 2024 to improve satisfaction and retention.
How independent practices effectively compete with larger health systems through quality patient care
Learn how independent healthcare providers can offer higher quality patient care than larger health systems.
Importance of cultural competence in healthcare
What to know about how one’s cultural context impacts their view of healthcare.
Get expert tips, guides, and valuable insights for your medical practice
Increase patient loyalty in healthcare by optimizing the digital patient experience
Learn what really earns patient loyalty and why it’s the key to a successful practice.
4 ways to empower patients at your healthcare practice
Enhance the patient experience at your practice with these 4 tips to help them feel empowered in their healthcare journey.
Using technology to provide quality patient care at your new practice
Here’s what you need to know to make patient care technology work for you, your patients, and your practice.
4 ways to improve patient satisfaction scores with digital experiences
Find out how providing up-to-date digital experiences can make a positive impact on patient satisfaction scores.
How to respond to 3 difficult patient scenarios (with talking scripts)
Give your staff the skills they need to navigate difficult patient scenarios with confidence
Philosophy, process, practice management: What you need for better patient care
Independent providers can provide the best patient care — here’s how.
How to design a patient experience survey (with free downloadable template)
Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.
What is patient experience, and how can medical practices improve it?
Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.