Week of June 8, 2024: Free appointment cancellation template + 12 tips to enhance patient experience

Providing exceptional patient care is key to giving independent providers an edge over Big Health. This week, explore creative strategies to support and retain your patients by focusing on the patient experience. 

Plus, don’t miss tips on protecting your practice from cyberattacks and starting a medical billing company.

Among the many essential ways to improve the patient experience, having a helpful online presence for your current and prospective patients is vital. A professional website and accurate directory listings allow patients to easily find you and learn about your services. It also serves as your practice's virtual home, reflecting its brand identity and shaping patients’ first impressions.

Your virtual presence is the optimal way to showcase what your practice does best, with photos, HIPAA-compliant testimonials from happy patients, and more. It also provides online scheduling, making it easy for patients to book appointments anytime. Without an informative and appealing online presence, you risk losing potential patients to larger healthcare networks with more robust digital marketing strategies.

Discover more tips to improve patient experience by reading the full article. 

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